Liquidity Services (LQDT)
It began with Six-Sigma and warehouses
Several senior leaders from Amazon.com had moved to Liquidity Services with a focus of building its distribution network. Liquidity Services focused on the secondary supply-chain: merchandise returns, used heavy machinery , and government surplus. With lower margins, there was a need and a focus on efficiency through Lean Six Sigma. My role was to teach the warehouses and other parts of the company how to see the inefficiencies in their processes and work toward continuous improvement.
Then led to a move to technology
Our growth led to needing a more robust Warehouse Management System and I led the selection and implementation. Leveraging my knowledge from Amazon.com, and my ability to understand how things work, I ended up leading the technology teams doing the integration and custom coding required for our use cases.
Ultimately, I moved into a full-time role within the Product Management team and expanding my knowledge of technology and infrastructure.
And sparked a love of data science and product management
In this new role I implemented my first data warehouse and visualization software that transformed how the company looked at data and made operational decisions. I also became an expert on enterprise service busses, APIs, data governance, and security.
VP of Transformation
This led to a role as VP of Transformation...overseeing a move to cloud based ERP (consolidating 3 accounting teams into a single ledger and process), converted 7 eCommerce websites to a single platform and backend that enabled an expansion of the main brand as well as increasing overall sales dramatically. The transformation also shifted the company from SalesForce.com to a proprietary Contact Management System that allowed the consolidation of customer service teams and significantly reduced customer care costs.
As with any transformational role, once the transformation is complete it is time to look for the next challenge. I chose to find a role with less travel, more time for my family, and filled with new challenges.